How Do I Get The Status Of My Order?
You may get the status of your order by calling (800) 991-6511 or emailing us at
support@vitalipartners.com. You should have received a confirmation email upon ordering and another once the order has been shipped. Be sure to check your spam to see if your order confirmation is there. If you have any trouble finding your confirmations, please feel free to reach out to us.
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How Do I Receive A Quote For A Large Order?
If you need to submit a quote for a large order of CPR supplies, AED’s or miscellaneous equipment, please contact us at (800) 991-6511. We will create an estimate and email it to you.
Why does my order say “On Hold”?
On Hold means we’ve placed a hold on your credit card until your product ships. Once it ships, we’ll charge your card and the order will be marked as “Completed”.
Do you ship partial orders if an item is on backorder?
No. We only ship once all products ordered are in stock unless the client specifically asks us to ship a partial order.
Does The AED Come With Everything I Need?
The AED comes with everything you need to get started. It includes: A set of adult electrode pads A battery pack or set of batteries (warranty term depends on brand) Operating guide Quick start reference card Customer documentation CD A carry case ...
What is AED Program Management & Is It Required?
An AED is a valuable piece of equipment to have on hand. AED's save close to 1700 people a year simply used by bystanders like yourself and I, not to mention those used in the healthcare facilities which improve survival rates up to 70%. However, ...