Why does my order say “On Hold”?
On Hold means we’ve placed a hold on your credit card until your product ships. Once it ships, we’ll charge your card and the order will be marked as “Completed”.
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How Do I Get The Status Of My Order?
You may get the status of your order by calling (800) 991-6511 or emailing us at support@vitalipartners.com. You should have received a confirmation email upon ordering and another once the order has been shipped. Be sure to check your spam to see if ...
How Do I Receive A Quote For A Large Order?
If you need to submit a quote for a large order of CPR supplies, AED’s or miscellaneous equipment, please contact us at (800) 991-6511. We will create an estimate and email it to you.
Do you ship partial orders if an item is on backorder?
No. We only ship once all products ordered are in stock unless the client specifically asks us to ship a partial order.